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Help Centre

Your personal data and privacy

Updated

BPS Depot is committed to protecting your personal data. This is a summary of our privacy policy. The full policy is on our website.

What we collect

Your name, address, email address and IP address, and information about which pages of our website you visit. Card details are collected by our payment processor, not by us.

How we use it

  • To process your orders
  • To ask for your views on our service
  • To send communications you have asked for
  • To handle Lifetime Guarantee claims

Who we share it with

We never sell or rent your information, and we do not share it with third parties for their marketing. We only pass on what is needed to deliver our service, for example your contact details to the delivery carrier, or to our independent review service, Feefo.

Cookies

Our website uses cookies to remember your visits and improve your experience, and to measure and tailor advertising. The cookies do not let us or third parties identify you personally.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email optout@bpsaccesssolutions.co.uk to make a request.

Need help?

Call us on 0333 006 9776 (Mon–Fri 9am–4.30pm, Sat–Sun 10am–2pm) or send us a request. We reply to emails and requests within 24 hours, although it can take a little longer at busy times.

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