- Do you deliver outside the UK?
- Is an item back in stock?
- Trade, bulk and business orders
- Problems paying, Apple Pay or signing in to your account
- How to order a spare part
- Bought from us on Amazon, B&Q, eBay or another marketplace?
- How do I cancel or change my order?
- Where is my order? Tracking your delivery
- When will I get my refund?
- About BPS Depot
- Your personal data and privacy
- Complaints and dispute resolution
- Product descriptions, ownership and responsibility
- Payment, VAT and secure checkout
- Made-to-order items: industrial mobile steps
- Delivering to a different address or without a signature
- Morning, Saturday and premium delivery
- Delivery to Northern Ireland, Ireland, the Channel Islands and Scottish islands
- My item is faulty or not as described
- My delivery arrived damaged or with parts missing
- Lifetime guarantee
- Returns and refunds
- Contact us
- Delivery information
Delivery & Returns
Delivery times, 90-day returns and contact details