Yes, you can collect your order from our warehouse in Gainsborough, Lincolnshire, by arrangement. Please contact us before you travel so we can have your order ready.
How to arrange a collection
- Send us a request or call us with your order number and the day you would like to collect.
- We confirm when your order is ready and the collection details.
- Please don't travel until we have confirmed, so you don't have a wasted journey.
Warehouse address
BPS Depot
Somerby Way
Gainsborough
Lincolnshire
DN21 1QT
Good to know
- Our showroom is at the same warehouse. If you would like to look at products while you are there, let us know when you are coming.
- Our head office in Westerham, Kent, is an office only, so orders can't be collected from there.
- If you are shipping your order abroad yourself, you can collect it from the warehouse or have it delivered to a UK address. We can give you the boxed sizes and weights; see Do you deliver outside the UK?
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Need help?
Call us on 0333 006 9776 (Mon–Fri 9am–4.30pm, Sat–Sun 10am–2pm) or send us a request. We reply within 24 hours, although it can take a little longer at busy times.